We are here to help and super friendly

Email us - Get in touch You can send us an email using the form below, we will get back to you as soon as possible. We aim to respond to all emails within 24 hours - (we're normally quite quick to respond - we do our best)

Live chat - Woo hoo, we're on live chat, talk to us, we're to help with any questions you have.

Frequently asked questions - See below a list of questions that may help to answer any queries you have.

Will my order be confirmed once purchased?

Yes, you will receive an email acknowledgment to confirm the order you have placed, this will include an order number and your purchase details.

Can I change details of my order or delivery address?

We may not always be able to make changes if your order has already been made, however if you have just placed your order and would like to add or remove/amend items, please get in touch as soon as possible so we can sort that for you. You can change your delivery address as long as the order has not been marked as dispatched.

How is my order packaged?

Our buntings will arrive in a hard back envelope with 'Do not bend' displayed and our frames will arrive in a suitable sized box. All our order are packaged carefully to reach you in perfect condition.

Can I cancel my order?

Yes, you can cancel your order if you wish to do so, just pop us a message and we can sort it for you.

Can I add a gift message to my order?

Yes of course! If you would like to add a gift message you can pop the details in a message for us and we can add that on for you.

Do I need an account to place an order?

You can visit our online store in two simple ways, you can either visit as a guest and explore the site or you can create an account and save products and favourites.

I have forgotten my password to login?

You can request a new password by clicking ‘Forgotten password’ on the signing in page. You will receive an email with the option to create a new password.

What payment methods do you accept?

We accept credit cards, Visa, Mastercard, Pay Pal, Applepay and Google pay.

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